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: Skeptical Inquirer magazine
: September/October 2000 : Buy this back issue
Investigative Files
Haunted Inns
Tales of Spectral Guests
Joe Nickell
If testimonials in countless books and articles are to be believed, spending
the night in a quaint old hotel might provide an encounter with an extra,
ethereal visitor.
Over nearly thirty years of paranormal investigation, I have had the
opportunity to experience many "haunted" sites. These have included burial
places, like England's West Kennet Long Barrow (where I failed to see the
specter of a "Druid priest" that allegedly attends the ancient tomb); religious
sanctuaries, such as Christ Church Cathedral in Fredericton, New Brunswick,
Canada (where the apparition of the first bishop's wife did not materialize);
theaters, including the Lancaster (New York) Opera House (where a ghostly "Lady
in Lavender" was a no-show); houses, like the historic residence of William
Lyon Mackenzie in Toronto (where ghostly footfalls on the stairs were actually
those of real people on a staircase next door); and other sites, notably
inns-the subject of this investigative roundup. (Most of the inns cited-all
personally investigated-included an overnight stay, staff interviews,
background research, etc. [Nickell 1972-2000].)
Why haunted inns? Obviously, places open to the public have more numerous and
more varied visitors, and hence more opportunities for ghostly experiences,
than do private dwellings and out-of-the-way sites. And inns-by which I include
hotels, motels, guesthouses, bed-and-breakfasts, and other places that provide
overnight lodging-offer much more. They not only allow extended time periods
for visitors to have unusual experiences but also ensure that the guests will
be there during a range of states from alertness through sleep. Almost
predictably, sooner or later, someone will awaken to an apparition at his or
her bedside.
Appearances of the Dead
The experience is a common type of hallucination, known popularly as a "waking dream," which takes place between
being fully asleep and fully awake. Such experiences typically include bizarre
imagery (bright lights or apparitions of demons, ghosts, aliens, etc.) and/or
auditory hallucinations. "Sleep
paralysis" may also occur, whereby there is an inability to move because
the body is still in the sleep mode (Nickell 1995).
A good example of an obvious waking dream is reported by "A. C." She was asleep
on board the Queen Mary, the former ocean liner that, since 1971, has been
permanently docked at Long Beach, California. As the woman relates:
I awoke from a deep sleep around midnight. I saw a figure walking near my
daughter's sleeping bag toward the door. Thinking it was my sister, I called
out. There was no answer. It was then that I noticed my sister was lying next
to me. I sat up in bed and watched the person in white walk through the
door!
Another example reported at the Hotel Queen Mary is credited to "H. V.":
I was awakened from my sleep and observed the image of a person standing in
front of my bed. There were no apparent physical features, but it appeared to
be holding a flashlight, with a light shining out of it that was brighter than
the form itself. I watched as the image swayed back and forth. When I called my
roommate the image backed up. I called again and the vision backed up even
further, toward the door. I reached for the light switch and tried to turn it
on. The light switch seemed to spark and wouldn't turn on all the way. Finally,
my roommate woke up; the light came on, and whatever it was, was gone. We slept
with the TV on the rest of the night. It was a great experience, and I had a
lot of fun! (Wlodarski et al. 1995, 33, 35)
To be sure, not all sightings of ghostly figures are of the waking-dream
variety, many in fact occurring during normal activity. Some are like the
report of "J. M." who was at the Queen Mary's Purser's Desk when, he stated, "I
caught a brief glimpse out of the corner of my eye, of someone or something
moving," or like that of "P. T." who said, "I saw something move out of the
corner of my eye . . . a brief glimpse of someone or something" (Wlodarski
1995, 32, 36). Actually, the illusion that something is moving in the
peripheral vision is quite common. The typical cause may be a "floater," a bit
of drifting material in the eye's vitreous humour, although a twitching eyelid,
or other occurrence is also possible.
Such an illusion or a different stimulus-a noise, a subjective feeling,
etc.-might trigger, as in one experiencer aboard the Queen Mary, a "mental
image." In that case it was of a man "wearing a blue mechanic's uniform"-a
"feeling" which left after a few moments (Wlodarski et al. 1995, 32). In
certain especially imaginative individuals the mental image might be
superimposed upon the visual scene, thus creating a seemingly apparitional
event.
This may be the explanation for a frequently reported type of apparition that
is seen momentarily and then vanishes when the percipient looks away for an
instant. For example, a New Mexico hotel, La Posada de Santa Fe-which is
allegedly haunted by the spirit of Julie Staab (1844-1896), wife of the
original builder-offers no fewer than three sightings of this type. One was
reported in 1979 by an employee who was cleaning one night. Although the place
was deserted he looked up to see a translucent woman standing near a
fireplace. Inexplicably, he "returned to his cleaning," an act that one writer
noted showed "remarkable composure." Then, "when he looked up again the figure
had vanished." On another occasion a security guard showed less reserve when,
seeing what he thought was Julie, "He turned and ran, and when he looked back,
the figure had vanished." Yet again, a "beautifully dressed" Julie, reposing in
an armchair, was seen by the hotel phone operator. However, "When she looked
back at the chair a few seconds later, the ghost had vanished" (Mead 1995,
157-158). Such reports suggest that the apparition is only a mental image that
occurs in a kind of reverie.
Indeed, personal experience as well as research data demonstrates that ghostly
perceptions often derive from daydreams or other altered states of
consciousness. Haraldsson (1988) for instance specifically determined that
apparitional sightings were linked to periods of reverie. As well, Andrew
MacKenzie (1982) demonstrated that a third of the hallucinatory cases he
studied occurred either just before or after sleep, or while the percipient was
in a relaxed state or concentrating on some activity like reading, or was
performing routine work. The association of apparitional experiences with a
dream-like state was also reported by G. N. M. Terrell (1973). He observed that
apparitions of people invariably appear fully clothed and are frequently
accompanied by objects, just as they are in dreams, because the clothing and
other objects are required by the apparitional drama. The three La Posada
encounters are consistent with all of these research observations. That the
apparitions vanish when the observer's gaze is shifted could be explained by
the hypothesis that the reverie is merely broken.
Whereas "waking-dream" type encounters are obviously more likely to be
experienced by hotel guests rather than employees, the reverie or daydream type
is often reported by the latter-as in all three of the La Posada examples, as
well as some of the instances from the Queen Mary (Wlodarski et al. 1995, 48,
49) and elsewhere. Hotel staff performing routine chores may be particularly
susceptible to this type of apparitional experience.
Selling Ghosts

Figure 1. Belhurst Castle, an inn in western New
York, is the subject of haunting tales. (Photos by Joe Nickell)
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The power of suggestion can help
trigger ghostly encounters. According to noted psychologist and fellow
ghostbuster Robert A. Baker, "We tend to
see and hear those things we believe in" (Baker and Nickell 1992, 129). Even
without the prompting that comes from an inn's reputation for being haunted,
the mere ambiance of places with antique architecture and quaint decor can set
the stage for spirits to debut. An example is Belhurst Castle (figure 1), a
turreted stone inn in Geneva, New York, whose high-ceilinged lobby is graced
with wood paneling, a large fireplace, and a suit of armor to help conjure up
romantic notions. Historic sites like Maine's Kennebunk Inn (expanded from a
home built in 1799), the Farnsworth House in Gettysburg, Pennsylvania,
(constructed in 1810 and its south side pockmarked with bullet holes from the
Battle of Gettysburg), and even the more recent Hotel Boulderado in Boulder,
Colorado (which opened on New Year's Day 1909 and boasts among its former
guests Bat Masterson), offer the impress of history and legend. So does the
Bardstown, Kentucky, Jailer's Inn, a bed-and-breakfast converted from the old
Nelson County Jail (built in 1819), and, in Santa Fe, the historic, adobe La
Fonda Inn.
The influence of setting and mood on reports of phantoms is sometimes
acknowledged even by those who approach the subject with great credulity,
although they may interpret the linkage differently. Broadcaster Andrew Green,
for example, in his treatise Haunted Inns and Taverns (1995), says of some
copies of English pubs in Europe, the United States, and elsewhere: "A few have
reproduced the ambiance so successfully that ghostly manifestations, such as
might be associated with a genuine article, have occurred there." Green opines
that the "genial atmosphere" of such taverns attracts authentic English
ghosts. He seems not to consider the possibility that the setting merely
influences the imaginations of those making the reports.
In contrast is the knowing statement of ghost hunter Mason Winfield (1997,
176)-referring to the allegedly haunted Holiday Inn at Grand Island, New
York-that "The environment of the Inn is not the gloomy, historic sort that
puts people in mind of spooks." As one who has spent an uneventful night in
that resort hotel, indeed in its reputedly most-haunted room 422, I quite
agree. But apparitions can occur anywhere. The Holiday Inn's child ghost
"Tanya" apparently originated with an impressionable maid who was cleaning the
fourth-floor room shortly after the hotel opened in 1973. The housekeeper
suddenly glimpsed a little girl standing in the doorway and, startled, dropped
a couple of drinking glasses. When she looked up again, the child was gone. As
the maid tried to flee, it was reported, "somehow her cart trapped her in the
room. She screamed" (Winfield 1997, 176). Her apparitional encounter seems
consistent with the typical conditions we have already discussed: at the time,
she was performing routine chores. As to the cart, most likely, flustered, she
merely encountered it where she had left it, blocking her flight, and
panicked.
Other sightings there-like that of a Canadian man who awoke to see a little
girl at the foot of his bed (Safiuddin 1994)-were of the waking-dream
variety. But why is it often a little girl (even if varyingly identified as age
"five or six" or "about age 10" [Winfield 1997, 176; Safiuddin 1994])? Those
knowing about "Tanya" before their sighting may thus be influenced, while those
who do not may, in light of subsequent statements or leading questions from
those to whom they report an incident, reinterpret a vague sense of presence or
a shadowy form as the expected ghost child. To compound the problem, many of
the reports are at second- or third-hand, or an even greater remove.
Researching tales like that of the Holiday Inn's child specter can be
illuminating. In that case there is no evidence to support claims of "a little
girl who was burned to death in a house that formerly stood on the site" (Hauck
1996, 291). The Grand Island historian was unable to document any deadly fire
at that locale. The only known blaze at the site occurred in 1963, at which
time the historic John Nice mansion had been transformed into a restaurant, and
there was not a single fatality (Klingel 2000). My search of the nearby
Whitehaven Cemetery, where the Nice family is buried, failed to turn up any
credible candidate for the role of ghost-girl, least of all one named
"Tanya"-which, as census and cemetery records show, was not the name of any of
John Nice's ten daughters (Linenfelser 2000).
A similar lack of substantiation characterizes many other haunting
tales. Consider, for instance, the previously mentioned Belhurst Castle,
located in New York's scenic Finger Lakes region. Its colorful brochure
announces: "Tales persist of the romantic past, of secret tunnels, hidden
treasures buried in the walls and on the grounds, of ghosts and hauntings. Fact
or Fancy? No one knows." Actually the tales originated with the old mansion
that previously stood on the site. No tunnel was ever found, and the stories
apparently derive from a "small blind cellar" discovered beneath the old house
when it was razed in 1888 to build the present "castle." There was merely
speculation that it might have served as a hidden vault for the securing of
valuables. Prior to this, the dilapidated mansion "was a favorite playground of
Geneva's adventure-seeking youth, who were enticed by its reputation of being
haunted," according to a knowledgeable source, who adds: "However, there is no
record that any 'spooks' were ever encountered there, or ghostly manifestations
of any sort whatsoever" (Emmons 1959). Nevertheless, citing some other Belhurst
tales, Robin Mead states, in his Haunted Hotels (1995), " . . . a property such
as Belhurst Castle ought to be surrounded by legends like this, for they
complement the atmosphere of romance and add a touch of mystery."
Several inns I have investigated have featured ghosts in their promotional
materials. In addition to Belhurst Castle, they include the Hotel Boulderado,
the Hollywood Roosevelt Hotel, and Gettysburg's Historic Farnsworth House
Inn. The latter advertises that it is "open for tours and ghost stories":
"Descend the staircase into the darkness of the stone cellar. Hear, by
candlelight, tales of phantom spectres whom [sic] are still believed to haunt
the town and its battlefield." These storybook ghosts may be the only ones to
inhabit the inn. The owner told me emphatically that he had never seen a
ghost-there or anywhere else. "I don't believe in that stuff," he said. His
daughter, however, who manages the inn, is not so skeptical, having "felt" a
"presence" there. She related to me the experience of one guest who had seen a
spectral figure after having gone to bed-very likely a common waking dream
(Nickell 1995, 55).
The effect of new ownership has seemingly launched many hotel
hauntings. Stories of ghostly events on the Queen Mary did not surface until
after the ship became a tourist attraction in 1967 (Wlodarski et al. 1995,
13). At many other hotels, alleged paranormal events have seemed to wax and
wane with changes in management. At the Holiday Inn on Grand Island, for
example, the ghost tales-beginning soon after the initial opening-were happily
related by one manager. He told a ghost hunter (Myers 1986, 291), "Our
housekeepers have stories about Tanya that could fill a book." But a successor
was "concerned with trying to improve the reputation of his hotel and dispel
the rumors surrounding it," refusing "to acknowledge any paranormal happenings"
(Gibson 1999).
Ghost tales may indeed be good for business. Explained an owner of one
restaurant with bar, which "had a reputation for having ghosts" (Myers 1986,
228): "It was good conversation for the kind of business we're in. I never
tried to dissuade anyone." Other proprietors may go even further. An alleged
ghost at the Kennebunk Inn in Kennebunk, Maine, may have originated with the
purchase of the inn by one of its earlier owners. He reportedly told a
bartender one night that he was "going to make up a story about a ghost,"
presumably to promote the inn. Years later the former bartender related the
story to the current owner, who in turn told me (Martin 1999).
A hoax could well explain the "ghostly activity" at the Kennebunk Inn, which
included "moving and flying crystal goblets, exploding wineglasses behind the
bar, disarrayed silverware, and moving chairs" (Hauck 1996, 198). In fact,
prior to the particular change of ownership that seemed to spark the
poltergeist effects, apparently "all was quiet" at the historic inn (Sit
1991). Apparently the ghost moved away when, after about fifteen years, the
business was sold again. Still later owners John and Kristen Martin, reopened
the inn in mid-1997 and, along with a tenant who had lived there for twenty
years, reported no experiences (Martin 1999).

Figure 2. Does this corridor view in Colorado's
Hand Hotel show spectral entities, or just silhouetted students? You
decide! (Photos by Joe Nickell)
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Hoaxes do occur. For example, I caught one pranking "ghost" flagrante
delecto. In 1999 I accompanied a teacher and ten high school students from
Denver's Colorado Academy on an overnight stay in a "haunted" hotel. Located in
the Rocky Mountains, in the old mining town of Fairplay (where an art teacher
conducts "ghost tours"), the Hand Hotel was built in 1931 (figure 2). In the
early evening as we gathered in the lobby beneath mounted elk heads and bear
skins, the lights of the chandelier flickered mysteriously. But the teacher and
I both spied the surreptitious action of the desk clerk, whose sheepish smile
acknowledged that one brief hotel mystery had been solved.
Other signs of pranking there included a "ghost" photo (displayed in a lobby
album) that the clerk confided to me was staged, and some pennies, placed on
the back of a men's room toilet, that from time to time would secretly become
rearranged to form messages-like the word "why?" that I encountered. This
obvious running prank invited other mischief makers (like one student) to join
in.
Enter "Psychics"
Ghostly presences are hyped at many inns when "psychics" visit the
premises. One session at the Farnsworth House was part of a television
production for Halloween, an indication of how much credibility should be
afforded it. Brookdale Lodge, near Santa Cruz, California (which I investigated
for a Discovery Channel documentary that aired May 24, 1998), once invited
Sylvia Browne. A regular on the Montel Williams TV show, the
self-claimed clairvoyant and medium envisioned a ghost girl that she named
"Sara" (Gerbracht 1998), helping to bring the total number of entities thus far
"detected" at Brookdale to forty-nine-and counting (Hauck 1996, 38). Such
psychics typically offer unsubstantiated, even unverifiable claims, or
information that is already known. This may be gleaned in advance from research
sources or obtained by the "psychic" from persons who have such knowledge
through the technique of "cold reading" (an artful method of fishing for
information employed by shrewd fortunetellers). Alternatively, the psychic may
make numerous pronouncements, trusting that others will count the apparent hits
and ignore, or interpret appropriately, the misses.
This is not to say that all such pronouncements are insincere. Those who fancy
themselves psychics may exhibit the traits associated with a "fantasy-prone"
personality. That is a designation for an otherwise normal person with an
unusual ability to fantasize. As a child, he or she may have an imaginary
playmate and live much of the time in make-believe worlds. As an adult, the
person continues to spend much time fantasizing, and may report apparitional,
out-of-body, or near-death experiences; claim psychic or healing powers;
receive special messages from higher beings; be easily hypnotized; and/or
exhibit other traits (Wilson and Barber 1983). Anyone may have some of these
traits, but fantasizers have them in profusion. Sylvia Browne, for example, as
a child had what her parents called "made-up friends," particularly a "spirit
guide"-still with her-that she named "Francine." Browne undergoes "trances" in
which "Francine" provides alleged information from "Akashic records, individual
spirit guides, and messages from the Godhead." Browne also claims to see
apparitions, talk to ghosts, have clairvoyant visions, make psychic medical
diagnoses, divine past lives, etc. She has even started her own religion, Novus
Spiritus ("New Spirit"); (Browne and May 1998; Browne 1999).
The use of psychics is a stock in trade of many so-called
parapsychologists. Among them is Hans Holzer, one of whose many books bills him
as "the world's leading expert on haunted houses" (1991) while another avows
that his "cases" were "carefully investigated under scientifically stringent
conditions" (1993). Unfortunately, these claims are belied by Holzer's
credulous acceptance of "spirit" photos, anecdotal reports, and other doubtful
evidence. For example, he "investigated" a former stagecoach inn at Thousand
Oaks, California, by relying on self-styled "witch" Sybil Leek (1922-1982). In
one room Leek "complained of being cold all over" and "felt" that a man had
been murdered there. No verification was provided and Holzer admits she "did
not connect" with a female ghost whose "presence" had been "sensed" by the
inn's owners. Nevertheless Holzer casually opines that "Like inns in general,
this one may have more undiscovered ghosts hanging on the spot" (Holzer 1991,
192).
Fantasy Quotient
Professional psychics like Sybil Leek and Sylvia Browne aside, we may wonder
whether ordinary "ghost" percipients also have similar tendencies toward
fantasizing. Over nearly three decades of ghost investigating I have noticed a
pattern. In interviewing residents or staff of an allegedly haunted site, I
would usually find a few who had no ghostly experiences-for example a bell
captain at La Fonda Inn in Santa Fe who had spent forty-three years
there. Others might have moderate experiences-like hearing a strange noise or
witnessing some unexplained physical occurrence such as a door mysteriously
opening-that they attributed to a ghost. Often, those interviewed would direct
me to one or more persons whom they indicated had had intensive haunting
encounters, including seeing apparitions. In short, I usually found a spectrum
that ranged from outright skepticism to mediumistic experiences. I also sensed
a difference in the people: some appeared down-to-earth and level-headed, while
others-I thought-seemed more imaginative and impulsive, recounting with
dramatic flair their phantomesque adventures. I had no immediate way of
objectively measuring what I thought I was observing, but I gave it much
thought.
At length I developed a questionnaire that, on the one hand, measures the
number and intensity of ghostly experiences, and, on the other, counts the
number of exhibited traits associated with fantasy-proneness. Tabulation of a
limited number of questionnaires administered thus far shows a strong
correlation between these two areas-that, as the level of haunting experiences
rises, the fantasy scale tends to show a similarly high score.
As this and other evidence indicates, to date there is no credible scientific
evidence that inns-or any other sites-are inhabited by spirits of the dead. As
Robert A. Baker often remarks, "There are no haunted places, only haunted
people."
References
- Baker, Robert A., and Joe Nickell. 1992. Missing Pieces. Buffalo, N.Y.: Prometheus Books.
- Browne, Sylvia, with Lindsay Harrison. 1999. The Other Side and Back. New York: Dutton.
- Browne, Sylvia, and Antoinette May. 1998. Adventures of a Psychic. Carlsbad, Calif.: Hay House.
- Emmons, E. Thayles. 1959. History of Belhurst Castle. The Geneva Times (Geneva, N.Y.), November 11.
- Gerbracht, Molly. 1997. Pre-interview notes for Discovery Channel special, "America's Haunted Houses" (in Nickell 1972-2000).
- Gibson, Benjamin S. 1999. Report on interview with then-current manager, March 29 (in Nickell 1972-2000).
- Green, Andrew. 1995. Haunted Inns and Taverns. Princes Risborough, Buckinghamshire, U.K.: Shire Publications.
- Haraldsson, E. 1988. Survey of claimed encounters with the dead. Omega: Journal of Death and Dying 19: 103-113.
- Hauck, Dennis William. 1996. Haunted Places: The National Directory. New York: Penguin.
- Holzer, Hans. 1991. America's Haunted Houses. Stamford, Ct.: Longmeadow.
- --. 1993. America's Restless Ghosts. Stamford, Ct.: Longmeadow.
- Klingel, Marion. 2000. Interview by author, May 3. (Also cited in Safiuddin 1994.)
- Linenfelser, Teddy. 2000. Current Grand Island historian, interview by author, May 8.
- MacKenzie, Andrew. 1982. Hauntings and Apparitions. London: Heinemann.
- Martin, John. 1999. Interview by author, June 25.
- Mason, John. 1999. Haunted Heritage. London: Collins and Brown, 60.
- Mead, Robin. 1995. Haunted Hotels: A Guide to American and Canadian Inns and Their Ghosts. Nashville, Tenn.: Rutledge Hill.
- Myers, Arthur. 1986. The Ghostly Register. Chicago: Contemporary.
- Nickell, Joe. 1972-2000. Case files for sites named in text. Except as otherwise noted this is the source for information in this article.
- --. 1995. Entities: Angels, Spirits, Demons and Other Alien Beings. Amherst, N.Y.: Prometheus.
- Safiuddin, Farrah. 1994. Ghostly guest refuses to check out of Grand Island haunt. Buffalo News, October 30.
- Sit, Mary. 1991. Maine's friendly ghost. The Boston Sunday Globe (Travel section), October 27.
- Tyrrell, G.N.M. 1973. Apparitions. London: The Society for Psychical Research.
- Wilson, Sheryl C., and Theodore X. Barber. 1983. "The Fantasy-Prone Personality," in A. A. Sheikh, ed., Imagery: Current Theory, Research and Application. New York: John Wiley & Sons.
- Winfield, Mason. 1997. Shadows of the Western Door. Buffalo, N.Y.: Western New York Wares.
- Wlodarski, Robert, Anne Nathan-Wlodarski, and Richard Senate. 1995. A Guide to the Haunted Queen Mary. Calabasas, Calif.: G-Host Publishing.
About the Author
Joe Nickell is CSICOP's Senior Research Fellow and author of numerous
investigative books.
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